Privacy Policy
Last updated: January 2025. Your privacy is important to us. Please read this policy to understand our practices.
1. Introduction
Datsit ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and related services.
Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use our Platform. Your use of Datsit indicates your acceptance of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
- Account Information: Name, email address, phone number, date of birth, government ID, and profile photo
- Booking Information: Travel dates, number of guests, special requests, and preferences
- Payment Information: Credit card details, billing address, and transaction history (processed securely by third-party payment providers)
- Property Information: For hosts, details about listings including photos, descriptions, amenities, pricing, and house rules
- Communication: Messages between guests and hosts, support inquiries, and feedback
- Reviews & Ratings: Guest reviews, host ratings, and comments on experiences
2.2 Information Collected Automatically
- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
- Usage Data: Pages visited, features used, time spent on the Platform, and search queries
- Location Data: Approximate location derived from IP address (not precise GPS tracking without consent)
- Cookies & Tracking: Cookies, web beacons, and similar tracking technologies to enhance user experience
2.3 Information from Third Parties
- Social Media: If you link your social media account, we collect publicly available information
- Payment Processors: Payment information and verification details from payment partners
- Verification Services: Identity verification and fraud prevention data from third-party providers
- Other Users: Information provided about you when other users communicate or interact with you
3. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: Processing bookings, payments, and reservations
- Account Management: Creating and maintaining your account, verifying identity, and managing preferences
- Communication: Sending booking confirmations, updates, support responses, and notifications
- Personalization: Tailoring content and recommendations based on your preferences and behavior
- Safety & Security: Preventing fraud, detecting abuse, and protecting user security
- Analytics: Understanding user behavior, improving Platform features, and optimization
- Legal Compliance: Complying with applicable laws, regulations, and legal obligations
- Marketing: Sending promotional content, newsletters, and special offers (with your opt-in consent)
4. Cookies & Tracking Technologies
Datsit uses cookies and similar tracking technologies to enhance your experience, analyze usage, and serve personalized content. Cookies are small data files stored on your device.
4.1 Types of Cookies We Use
- Essential Cookies: Required for Platform functionality (authentication, security)
- Performance Cookies: Analyze usage patterns and improve performance
- Marketing Cookies: Track your interactions for advertising and analytics
- Social Media Cookies: Enable sharing and social media integration
4.2 Managing Cookies
You can control cookie preferences through your browser settings. Disabling cookies may affect Platform functionality. We respect Do Not Track signals, though most browsers do not standardize this feature.
5. Third-Party Services & Data Sharing
Datsit may share your information with trusted third parties to provide services. These partners are contractually obligated to protect your data:
- Payment Processors: Stripe, Razorpay, and other payment gateways to process transactions
- Analytics Providers: Google Analytics and similar services for usage analysis
- Verification Services: Third-party identity verification and fraud prevention services
- Communication Services: Email and messaging providers for sending notifications
- Hosting Providers: Cloud infrastructure companies for data storage and Platform hosting
We do not sell, trade, or rent your personal data to third parties for their marketing purposes. We only share information necessary for service delivery and with your consent.
6. Data Security
Datsit implements industry-standard security measures to protect your information:
- Encryption: SSL/TLS encryption for data transmission
- Firewalls: Firewalls and intrusion detection systems
- Access Control: Restricted access to personal data on a need-to-know basis
- Regular Audits: Periodic security audits and vulnerability assessments
- Employee Training: Staff training on data protection and privacy practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Right to know what data we collect about you
- Correction: Right to update or correct inaccurate information
- Deletion: Right to request deletion of your data (right to be forgotten)
- Opt-Out: Right to opt out of marketing communications and cookies
- Data Portability: Right to receive your data in a portable format
To exercise these rights, contact us at hello@datsit.app with details of your request.
8. Data Retention
We retain personal information for as long as necessary to provide services and comply with legal obligations. Account data is retained while your account is active. After account deletion, we retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).
9. Children's Privacy
Datsit is not intended for children under 18 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided information, we will delete such data immediately. Parents or guardians who believe their child provided information should contact us at hello@datsit.app.
10. International Data Transfers
Datsit operates globally, and your information may be transferred to, stored in, or processed in countries other than your country of residence. These countries may have different data protection laws. By using Datsit, you consent to the transfer of your information internationally in accordance with this Privacy Policy.
11. Policy Updates
Datsit may update this Privacy Policy periodically. We will notify you of significant changes via email or an announcement on the Platform. Your continued use after updates indicates acceptance. We recommend reviewing this policy regularly.
12. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
By using Datsit, you acknowledge that you have read and understood this Privacy Policy and agree to our collection and use of your information as described. Thank you for trusting Datsit with your personal information.